Back to Base
Back to base alarm monitoring is a service that allows security professionals to monitor your security system.
Permaconn provides a continuous secure link between the security Alarm and the monitoring control room.
This link is achieved via a secure VPN within the Optus and Telstra networks dedicated to Permaconn events.
Uptime is more than 99.9%
The Permaconn links the Alarm system to Central Monitoring Services (CMS).
CMS is a current holder of Grade 1 certification; there is often an advantage to advise your insurance provider of your monitoring centres grading. Most insurance providers offer a discount on premiums.
Symetrix Offer a Wide Range of
Competitively Priced Commercial Monitoring Plans
Polling is the frequency that CMS systems electronically health check to monitor if the Alarm system is active and communicating correctly. If polling fails, CMS will immediately call you and report communications are not being received.
The Alarm system will use your Internet connection as the primary method of transmitting communications to CMS. If no Internet connection is available, the Alarm system will automatically switch to SINGLE GPRS for transmissions.
The Alarm system will transmit communications using one nominated carrier using a SINGLE VPN GPRS connection; either the Optus or Telstra secure network can be selected.
The Alarm system will transmit communications using a DUAL VPN GPRS connection, automatically selecting the best signal from the Optus or Telstra secure network.
CMS Monitor the ARMING and DISARMING time of the Alarm and notify you immediately of any variation to the agreed schedule.
Link CMS Alarm monitoring With Your Choice of
Security Guard Dispatch Services.
When a crime occurs, time is of the essence. Having a qualified security guard onsite can help minimise any damages.
At the first sign of alarm activation, CMS operators will reduce the risk to your premise by immediately dispatching a patrol vehicle to your site.
Your documented instructions in the security monitoring database will be followed precisely by the CMS operators and guards.