Simple Help

Remote Access

Remote Support is IT tools and software that enable a support representative to connect to a remote computer from their console via the Internet and work directly on the remote system.

Symetrix provides a simple solution for remote support that is safe to use and easy to install.

If a Symetrix support technician has invited you to connect to remote support, please follow the steps below.

Step 1
Download Remote Access Tool
Step 2
If Promted Click on Run
Step 3
Simple Help Installed Waiting For Support
Step 4
Support Technician Has Connected