![](https://www.symetrix.com.au/wp-content/uploads/2021/06/remo6.png)
SIMPLE HELP Remote Access
Remote Support is IT tools and software that enable a support representative to connect to a remote computer from their console via the Internet and work directly on the remote system.
Symetrix provides a simple solution for remote support that is safe to use and easy to install.
If a Symetrix support technician has invited you to connect to remote support, please follow the steps below.
![](https://www.symetrix.com.au/wp-content/uploads/2021/04/step1.jpg)
![](https://www.symetrix.com.au/wp-content/uploads/2021/04/step2.jpg)
![](https://www.symetrix.com.au/wp-content/uploads/2021/04/step3.jpg)
![](https://www.symetrix.com.au/wp-content/uploads/2021/04/step4.jpg)