IP Video Intercom

V-TEK IX471 Touchscreen Monitor & IX821 Apartment Door Station

What is an

IP Intercom?

Is an IP intercom system a VoIP system, a cloud-based system, a SIP system? Yes. By definition, an IP intercom can be all of those.

Think computer network. The intercom door stations and video monitors connect to a centralised PoE switch for power and digital video & audio data transmission between the intercom door stations and video monitors.

IP intercoms are full-duplex. Both parties can talk at the same time, just like a telephone call. Video is high definition, and audio quality is crystal clear perfect.

One disadvantage of IP intercom systems is the cabling infrastructure must be CAT5/6; as such, it is unusual an IP intercom would be suitable for a system upgrade without cabling replacement.

What are the advantages of a

IP Intercom System?

Easy planning & installation with fewer components
Performance quality & digital video clarity
Integrates with IP camera systems
Key-less entry FOB/PIN/Fingerprint
Smart device integration

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Testimonials

Google Business Reviews

Excellent prompt professional service. Very happy
Raymond Williamson
Raymond Williamson
11:45 02 Aug 21
Nico Porcare
Nico Porcare
00:16 02 Aug 21
Fantastic! I am very happy with your Customer Service. My request #15140 was answered within a day. Well Done!
Haiden Edwards
Haiden Edwards
13:02 19 Jul 21
Adam was very friendly, knowledgeable and professional
Joseph Robinson
Joseph Robinson
09:57 06 Jul 21
Everyone involved were very nice friendly people. Very professional.
Robert Harley
Robert Harley
05:09 05 Jul 21
Mason Rose
Mason Rose
06:20 03 Jul 21
Billie Walker
Billie Walker
13:25 01 Jul 21
I rang three times and spoke to three different people and on second and third time both Nick and Adam knew about my issue and were trying to resolve. Adam went around the issue to give me immediate assistance and good advice. Thanks guys.
Ana Dyson
Ana Dyson
12:10 28 Jun 21
Both Joel and Adam provided good level support throughout the Intercom issues.
Dirk Eugena
Dirk Eugena
21:17 26 Jun 21
Good to deal with. Reliable service.
Christopher Samsel
Christopher Samsel
16:19 22 Jun 21
Thank you very much for your help
Thomas Boykin
Thomas Boykin
17:23 18 Jun 21
Nic has been very helpful keeping me up to date with the progress prompt with returning my calls and emails very satisfied
Kerrie Ching
Kerrie Ching
19:25 14 Jun 21
I sent email to Nic after 5pm yesterday and he can arrange onsite investigation today and that problem identified and solved by the technician within 15 mins. I like the technician professional attitude.
Reichert Essex
Reichert Essex
09:21 11 Jun 21
The reply to my request for a quote was prompt. Tony White visited our home to discuss our security camera needs & we were very happy with his knowledge of the products & the installation methods which would need to be applied. Am awaiting a quote for this work to be done.
Andrea Reich
Andrea Reich
07:34 03 Jun 21
It was great - I dragged it out for over a year because of renovations and Adam was very patient. Everything happened quickly once the Reno was at the point where I could progress
Jaqueline Antwan
Jaqueline Antwan
11:45 29 May 21
Nic was pleasant on the phone also helped promptly with the problem to get an appointment also to get a technician there ASAP
Wisozk Raye
Wisozk Raye
19:26 12 May 21
Very kind and patient, they keep follow up and reply quickly.
Becker Karey
Becker Karey
08:04 05 May 21
Nic was very prompt and great to deal with as usual!
Dorothy Ferguson
Dorothy Ferguson
07:15 19 Apr 21
Very happy with the support given the difficult connection problems we had. Thankyou
Staci Trull
Staci Trull
05:44 14 Apr 21
Swift help. Excellent support
Polly Merle
Polly Merle
09:01 04 Apr 21
I'm very happy with the service so far. Overtime I write an email I always get a response quickly
Maria Kehl
Maria Kehl
11:39 30 Mar 21
The service provided by Adam was very courteous, professional and prompt. He had arranged for the site visit that happened as per schedule. The quotation was send to me promptly and my clarifications were handled by Richard and Adam with a great patience and professionalism.
Elsa Green
Elsa Green
08:19 25 Mar 21
All it took was to register and then spoke to Nic, (Tech) this morning and he fixed the issue within 30 min magic! Gremlins are gone.
Emily Nash
Emily Nash
04:45 20 Mar 21
Very knowledgeable, informative and helpful from my initial enquiry all along the way.
June Valdez
June Valdez
07:11 05 Mar 21
always responsive and determined to fix the niggling problems
Yasmin Booth
Yasmin Booth
03:42 23 Feb 21
The customer service which you have given was really awesome. thanks for giving a good understanding of the product which I'm looking.
Heall Obrien
Heall Obrien
03:14 18 Feb 21
Adam appears to be on the ball.
Nannie Porfirio
Nannie Porfirio
07:29 08 Feb 21
Thanks Adam, I am going through the responses I got today now and put that in an excel to compare. I may come with some additional questions
Hillary Denton
Hillary Denton
07:37 29 Jan 21
The support is always very good, and very quick to respond.
Leroy Szymanski
Leroy Szymanski
05:51 24 Jan 21
Quick and Great service
Barbara Bertsch
Barbara Bertsch
05:46 19 Jan 21
Extremely satisfied - Adam has been so responsive and helpful on absolutely every request we've made. It makes my life a hell of a lot easier 🙂 thank you Adam.
Nesta Schiffner
Nesta Schiffner
06:54 21 Oct 20
friendly - asked good sensible questions and organised site visit - perfect 1st step
Harald Conroy
Harald Conroy
04:04 11 Oct 20
From the technician up, the service and helpfulness was great. Top team well done and thanks for following every thing up as you said you would. Thanks guys. Regards Barry & Margaret
Russel Sapp
Russel Sapp
07:03 13 May 20
After using Symetrix for a major camera and control system in my offices and warehouse, 2 years later, we called them for a new install in our new home, they came out and saw us on our schedule, amazing easy to understand quotes, and the install job was done perfectly. And respecting our home at the same time - very happy and 100% recommend them.
Paul Kampoyris
Paul Kampoyris
04:21 20 Mar 20
I received the estimate very quickly! Thanks Adam
Malcolm Vinicomb
Malcolm Vinicomb
03:05 20 Mar 20
Professional and friendly. Answered my queries.
Barry Bridges
Barry Bridges
08:34 15 Mar 20
good quick response time
Gordon Scott
Gordon Scott
07:22 10 Mar 20
Thanks so much again for your help Adam
Creola Vickers
Creola Vickers
02:53 05 Mar 20
The technician who attended today was great. All concerns answered and he worked efficiently to have the issues sorted.
Pamela Watkins
Pamela Watkins
05:42 29 Feb 20
Nic returned my emails in good time and arranged a technician to come to fit within my schedule.
Victoria Walton
Victoria Walton
06:55 24 Feb 20
Good work. All matters attended to during the installation.
Daniel Hudson
Daniel Hudson
18:27 19 Feb 20
The Symetrix team (especially Adam and Ross) did a great installation job at our home. They worked quick and neatly. They showed up on time and communicated well. Also the office staff who handled our quote that needed some amendments, advised us well and was flexibel. I would recommend this company to others. A special thank you to Adam who was very polite, friendly and knowledgable.
tmdiepen1
tmdiepen1
12:15 14 Feb 20
Nic has always been so supportive with a great sense of humour
Audrey Chapman
Audrey Chapman
03:09 14 Feb 20
The team at Symetrix are a professional team of people. If we have any question or issue with our CCTV or Alarm the team take ownership of the issue and resolve the problem is a fast, friendly and efficient manner. We are satisfied with the customer service.
sammy pinto
sammy pinto
12:50 11 Feb 20
Was a smooth experience getting a 6 security camera system for my home. All staff were friendly, professional and helpful from sales to installers.
Elijah Esmero
Elijah Esmero
12:02 27 Jun 19

IP Intercom Apartment Door Station

Beautifully crafted stainless steel door stations available in both surface and flush mount options. The IP series boasts an integrated dual-band proximity card reader or bio-metric fingerprint scanner.

The weatherproof door station incorporates a 5.5 inch TFT touchscreen, a 170 degree 1/3.7" ultra sense HD camera.

Smart Device Integration (mobile phone App)

VTEK IP Intercoms not only offers the reliability of a hardwired video Intercom system but has the option for wireless connectivity.

When a visitor presses the call button on the intercom door station, the intercom monitor within the Apartment will ring.

The resident can then answer a video call from the intercom monitor or the option to forward video calls to smartphone devices. (mobile phone or tablet)

Additionally, the resident can remotely open doors or gates for visitors using the intercom monitor or the smartphone 2-Easy App.

IP CCTV Camera Integration

The VTEK IP Intercom bolsters the security for residents by enabling CCTV cameras to be connected to the system.

Residents can call up live video from cameras connected to the buildings CCTV network from the intercom monitor. And what cameras residents can access is also fully customisable

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