Technical Support

Symetrix maintains outstanding levels of support and customer satisfaction through self-help and assisted-help resources. You can watch a short video to learn more about how to help yourself by using our Web resources as well as how and when to contact Symetrix Technical Support.

Self Help

While we pride ourselves on fast and accurate responses to customer questions and problems, Symetrix provides an array of resources to enable you to find answers and resolve problems on your own, without having to contact Technical Support.

  • Go to Our Tutorials
  • Download Files
  • Subscribe to our e-Newsletter for hot fix announcements and important news from Technical Support (under construction)

Assisted Help

Symetrix provides real-time support when you are unable to address a problem successfully on your own or have a question that is not answered through Self-Help resources.

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 Residential Business Both