24 Hour Intercom Monitoring
Using any number of Phone, PABX and IP intercom technologies, Symetrix can not only install, and service complex intercom systems, we can also provide 24 Hour manned operators to respond to intercom calls such as emergency, help point, after hours, and concierge intercom requests.
An intercom system can help increase your clients satisfaction by allowing 24 Hour access to an operator, 7 days a week, 365 days a year.
Our operators will follow your script and guidelines, allowing enquiries, emergency responses, and after hours site access to be granted, without having to hire additional personnel to cover the additional workload, and hours.
Typical applications where a 24 Hour manned intercom system can help save your business money include,
Lift Emergency Response,
Carpark entry and exit gate help points.
Paystation and Concierge help points.
Construction site emergency and medical response points.
Public emergency help points such as railway stations, bus shelters, ferry and airports.
Symetrix 24 Hour manned intercom service works with both Phone and IP based intercom systems, allowing high volumes of help / emergency point traffic to be handled instantly, and at any one time.
Symetrix can even integrate existing Hybrid and Digital CCTV systems such as IP Cameras, DVRs, and NVRs, allowing the operator to visually verify any intercom requests, whilst the intercom call is in progress.
Symetrix advanced monitoring system can log the date, time, location and duration of the call, as well as record the call, respond to emergency requests, log actions, and log any available video footage associated with the intercom call. All this information can then be made available to authorised website users for investigative purposes using the secure Symetrix customer login portal.
For further information on how Symetrix can help your business save money through our 24 Hour manned intercom service, please contact one of our sales representatives.