We provide fine-tuned process and custom fit for our every client’s needs.
Calling our customer care team, and having a quick chat will quickly allow us to assess whether we have a solution that suits you.from there, we can provide some indication as to which kind of solution might suit your needs.We can then book an appointment for a consultant to visit your premise.
On the day of the appointment, our consultant will let you know their on the way.Once they arrive, they will usually discuss your particular needs or concerns,and tailor a solution or system that will address your needs.You can provide approval on the spot, or you can approve online at a later day.
On installation day, technicians arrive, and are usually in teams of two.This ensures the quickest delivery possible on a system.Product is pre-programmed often, where possible, and deployments are designed to be done as efficiently as possible. Cable concealment is one of our key specialties, and this aspect of workmanship is given a lot of detail. Systems are tested, polished, and presented to the customer at the end of the process.
Post Installation support
If you ever need help, instructions or any information relating to your system,you can check in with our support team via phone, email or via our online support system.This is a free service for the life of the system, and our friendly support staff will provide you with any technical info or instruction that you may need.
Mobile Device Integration
Our solutions can often interface with Apple and Android smart phones and tablets, are Internet enabled products incorporating 3G, Wi-Fi, USB, Ethernet, can often include RF/Wireless system design, and have the ability to include complex integrations into other systems and components, both electrical, digital and electro-mechanical.
Symetrix is a team of professional security system engineers and installers with a genuine passion for innovation and a dedication to excellence in electronic security development, installation, and servicing. We undertake everything from small/simple projects through to large/complex systems.
Symetrix specialise in providing advice and consulting our clients with the end view of providing ‘turnkey’ solutions and installations to solve unique problems and challenges. Symetrix has a proven track record in the design and deployment of electronic systems for a wide range of applications.